Get in touch
A real person reads these. Not a ticket queue, not a bot.
Email hello@jsaucestudios.com and you'll hear back.
Worth mentioning
- Billing — a double charge, a cancellation that didn't take, anything money-shaped. These get answered first.
- Something's broken. Tell us what you were doing and what happened instead; that's usually enough to find it.
- A guide said something off. Genuinely useful to hear. The replies are AI-generated and we'd rather know when one misses.
- Your data. Want a copy, or want it gone? Ask. You can also delete your account yourself from Settings.
What we can't help with
We can't give medical, psychological, legal or financial advice, and we're not a crisis service. If you're in danger or in crisis, please contact your local emergency number or a crisis line — in the US, call or text 988.
Last updated 2026-09-16.
Questions: hello@jsaucestudios.com
Moon & Moss, 215 High Street, Athol, MA 01331