Terms

What this is

Moon & Moss is a spiritual companion app. Everything in it — moon phases, tarot, astrology, chakras, all of it — is offered as folklore, ritual and self-reflection. It is not medical, psychological, legal or financial advice, and it isn't a substitute for a qualified professional. Please see one when it counts.

The guides' replies are generated by AI. They can be wrong. Treat them as a thoughtful friend's opinion, not as fact, and never as a diagnosis or a prediction of what will actually happen.

Your account

• Keep your password to yourself; you're responsible for what happens under your account.
• One account per person.
• You must be at least 13 to use Moon & Moss.
• Don't use the app to harm people, break the law, or hammer it in ways that spoil it for everyone else.

Paid subscriptions

• Payments are handled by Stripe. Subscriptions renew automatically until you cancel.
• Cancel any time from the billing portal. You keep access through the end of the period you've already paid for.
• If something has gone wrong — you were charged twice, you meant to cancel and didn't, the app was broken — get in touch and we'll sort it out. We'd rather refund you than have you feel cheated.
• If prices change, current subscribers get told before it affects them.

Your words and ours

What you write stays yours. You give us permission to store it and to send it to the AI that answers you — that's how the app works — and nothing more. The app itself, its writing and its design stay ours.

Ending things

You can delete your account whenever you like, from Settings. We may close an account that's being used to harm people or break the law. If we ever shut the service down, we'll give you notice and refund any unused subscription time.

The legal bit

Moon & Moss is provided as-is, without warranties. To the extent the law allows, our liability is limited to what you've paid us in the past twelve months. Nothing here takes away rights you have under consumer law where you live.